Customer Support
We’d love to hear from you!
Whether you have questions about an order, product recommendations, shipping, or gift options, we’re here to help make your shopping experience simple and enjoyable.
How Can We Help?
Customer Support
Questions about orders, shipping, or returns? support@solmeregoods.com
Product Questions
Need help choosing the right products or gift set? hello@solmeregoods.com
Business Inquiries
Partnerships, collaborations, or wholesale inquiries. partnerships@solmeregoods.com
Send Us a Message
Fill out the form below and we’ll get back to you within 1–2 business days.
Support Information
Customer Service Hours
Monday – Friday
9:00 AM – 5:00 PM CST
Shipping Questions
For updates regarding shipping, processing times, or delivery support, please include your order number when contacting us.
Returns & Exchanges
We want you to love every purchase. Visit our Shipping & Returns page for full policy details.
Social Links
Frequently Asked Questions
How long does shipping take?
Orders are typically processed within 2–3 business days. Shipping times vary based on destination and shipping method selected at checkout.
Do you offer gift packaging?
Yes. Select products and gift sets include premium packaging options during checkout.
Can I track my order?
Absolutely. Tracking information is emailed once your order has shipped.
Do you accept returns?
We accept returns on eligible products within 14 days of delivery. Additional details can be found in our returns policy.
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Curated specialty goods designed to bring warmth, quality, and simplicity into everyday living.
- 123 Nowhere Drive, #340
- Tallahassee, FL. 32301
- (448) 211-0089
- contact@solmeregoods.com